REFUND POLICY

Timeframe for Requesting a Refund

We do not process refunds, but we’re here to make things right if your product arrives damaged! If you notice any damage upon delivery, please contact us within 24 hours with your order details and a photo of the damaged item. Our team will quickly arrange a replacement for you.

Conditions for Replacement Eligibility

For damaged items, please ensure you report the issue within 24 hours of delivery. Include clear photos of the damage and a copy of your order confirmation. Unfortunately, we cannot accept claims made after this timeframe, as we aim to resolve issues as swiftly as possible.

Refund Amount and Processing

Once we verify the damage, we’ll send you a confirmation email/text message after which you can send the damaged item back to us, and we will ship a replacement item at no additional cost to you. Our goal is to ensure you’re 100% satisfied with your purchase, and we’ll do our best to make the process hassle-free.

If you have any questions about our Refund Policy, feel free to reach out to us for assistance!